Privacy Policy for Brainobrain Student Portal

Effective Date: September 2026

1. Introduction

Brainobrain Student Portal ("the Application", "we", "our", or "us"), accessible via mobile application and website at www.brainobrain.com, is an educational platform designed to support students enrolled in Brainobrain educational programs. The platform supports skill development, mental arithmetic, abacus practice, concentration, listening skills, flashcard revisions, and interactive exercises.

This Privacy Policy explains how information is accessed, collected, used, stored, and protected when you use the Brainobrain Student Portal mobile application and website.

2. Information We Collect

To provide educational services and track learning progress, the Brainobrain Student Portal accesses and collects limited information necessary for application functionality and student management. This includes account information retrieved from the Brainobrain Franchise Management System (FMS), educational practice history, performance metrics, and basic app service data.

3. Personal Information

The application accesses personal information associated with enrolled students, including:

• Student full name
• Student ID number
• Enrolled course and level information
• Email address associated with the enrollment
• Profile picture URL (retrieved from the Brainobrain FMS)

This information is securely retrieved from the Brainobrain Franchise Management System (FMS) solely to provide and personalize educational services.

4. Student / Parent / Teacher Account Information

The Brainobrain Student Portal does not offer open public user registration or self-service account creation within the application or website. All student, parent, and teacher accounts are created and managed by authorized Brainobrain administration and franchise centers through the Brainobrain Franchise Management System (FMS). Account information provided during course enrollment (such as student name, age, level, and contact details) is maintained within the central FMS.

5. Login and Authentication Information

Users log in to the Brainobrain Student Portal using authorization credentials issued directly through the Brainobrain Franchise Management System (FMS). The application authenticates user credentials securely against the FMS. Account credentials cannot be created or modified inside the mobile application. Users and parents are responsible for maintaining the confidentiality of their login credentials.

6. How We Use Information

Information accessed by the application is used strictly for educational and administrative purposes, specifically to:

• Authenticate users during login.
• Display assigned dictation exercises, flashcard modules, and learning activities.
• Record, calculate, and display practice performance and exercise results.
• Synchronize learning progress with the Brainobrain Franchise Management System (FMS).
• Improve application stability, performance, and overall user experience.

Personal information is never sold, rented, or shared with third parties for advertising or marketing purposes.

7. How We Share Information

We do not sell, trade, or rent personal information to third parties. Information is shared strictly within authorized Brainobrain administrative channels, legal entities, and franchise centers to facilitate student progress evaluation and course management. Third-party disclosures occur only when using authorized service infrastructure (e.g., app notification providers) essential for operating the application, or when required by law.

8. Data Storage and Security

All core student records, account details, and official academic histories remain stored and managed within the Brainobrain Franchise Management System (FMS). The mobile application may temporarily store limited cached data on the user's device to support offline capability, performance, and responsive user experience.

Brainobrain implements technical and organizational measures to protect user information against unauthorized access, disclosure, alteration, or destruction.

9. Firebase / Third-Party Services

The Brainobrain Student Portal utilizes trusted third-party service providers, such as Google Firebase, where enabled, to support operational requirements including push notifications and application performance monitoring. These third-party services process minimal system data strictly to support the functionality, reliability, and security of the application.

10. App Usage / Activity Information

The application processes activity data generated during learning sessions, such as:

• Completed dictation exercises and flashcard practice sessions
• Practice scores, speed, accuracy, and attempt history
• Level progression and activity completion timestamps

This usage data is used exclusively to measure student learning progress, display performance reports to students and authorized instructors, and sync progress with the Brainobrain FMS.

11. Photos, Videos, and Uploaded Content

The application displays student profile pictures (fms_profile_pic_url) retrieved securely from the Brainobrain Franchise Management System (FMS). The Brainobrain Student Portal does not require, request, or capture photos, videos, or camera media from user devices, nor does it allow uploading arbitrary user media within the application.

12. Children's Privacy

The Brainobrain Student Portal is designed specifically for children enrolled in Brainobrain educational programs. The application is intended to be used under the supervision of parents, legal guardians, or authorized Brainobrain center personnel. Account registration and enrollment take place directly through parents/guardians and Brainobrain center administration. We do not knowingly collect personal information directly from children without parental or institutional consent.

13. Data Retention

Student account records and academic progress data are retained in accordance with Brainobrain's standard record-keeping policies within the Franchise Management System (FMS) for the duration of the student's enrollment. Temporary local application data cached on mobile devices is retained only as long as necessary for app operation.

14. Data / Account Deletion

Because user accounts and student profiles are established and maintained centrally through the Brainobrain Franchise Management System (FMS), account deletion cannot be executed directly within the mobile application. Parents, legal guardians, or users requesting account deletion or data removal must submit a formal request to their registered Brainobrain franchise center or Brainobrain administration.

15. User Rights

Parents, legal guardians, and students have the right to access, review, and request updates or corrections to their account information. Because account information is managed centrally via the Franchise Management System (FMS), data access or correction requests should be submitted directly to the student's local Brainobrain center or Brainobrain administration.

16. Cookies / Website Technologies

When accessing the Brainobrain website at www.brainobrain.com, standard web technologies and session cookies may be used to enable website navigation, maintain security, and support basic portal functionality. The website does not use tracking or advertising cookies for third-party commercial profiling.

17. Changes to this Privacy Policy

Brainobrain may update this Privacy Policy periodically to reflect operational, legal, or technical changes. Any updates will be posted on the official website, and the latest version will always be accessible at: https://www.brainobrain.com/privacy-policy.html

18. Contact Information

If you have any questions, concerns, or inquiries regarding this Privacy Policy or the handling of user data, please contact Brainobrain through official administrative channels:

• Official Website: https://www.brainobrain.com
• Privacy Policy Location: https://www.brainobrain.com/privacy-policy.html
• Administrative Contact: Contact your local authorized Brainobrain Franchise Center or Brainobrain Head Office.